Privacy Policy

Effective Date: 01/03/2024

This Privacy Policy describes how WildernX (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit and use our website: https://www.wildernx.co.uk/ (the “Website”), including the use of the Stripe payment processing service. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website and utilising the Stripe service, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of personal information from you, including but not limited to:

1.1. Information You Provide: When you use our Website and make a payment through Stripe, you may voluntarily provide us with certain personal information, such as your name, email address, phone number, postal address, and payment card details. This information is necessary to process your payments securely.

1.2. Automatically Collected Information: When you visit our Website, certain information may be automatically collected, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information may be collected by Stripe as well to facilitate payment processing.

Use of Information

We may use the information we collect from you, including the information collected through Stripe, for the following purposes:

2.1. Payment Processing: We use Stripe as our payment processor to securely process your payments and complete transactions. Your payment card details and other relevant information are shared with Stripe solely for the purpose of processing your payments. We do not store or have access to your complete payment card details.

2.2. Service Provision: We may use your personal information, including information collected through Stripe, to provide you with the services and information you have requested from us. This may include communicating with you about your bookings, confirming transactions, and addressing customer service inquiries.

2.3. Legal Compliance: We may use and disclose your personal information, including information collected through Stripe, to comply with applicable laws, regulations, legal processes, or governmental requests.

Sharing of Information

We may share your personal information, including information collected through Stripe, in the following circumstances:

3.1. Service Providers: We may engage trusted third-party service providers to perform functions and provide services to us, including Stripe for payment processing. These service providers will have access to your personal information only to the extent necessary to perform their services and are obligated not to disclose or use it for any other purpose.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information, including information collected through Stripe, to the acquiring entity.

3.3. Legal Requirements: We may disclose your personal information, including information collected through Stripe, if required to do so by law or if we believe that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent fraud, (d) act in urgent circumstances to protect the personal safety of users of the Website or the public, or (e) protect against legal liability.

Stripe’s Privacy Policy

Please note that your use of Stripe for payment processing is subject to Stripe’s Privacy Policy. We encourage you to review Stripe’s Privacy Policy to understand how your personal information is collected, used, and protected by Stripe.

Data Security

We take appropriate security measures to protect your personal information, including information collected through Stripe, from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website and the information collected through it. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

WildernX
Address: The Vault, Hurn Rd, Dereham, NR19 1WD
Email: info@wildernx.co.uk
Phone: 07515 553535

Please note that this privacy policy applies solely to the information collected through our Website and does not apply to information collected offline or through other channels.